Professional Services

/Professional Services
Professional Services 2018-03-15T04:37:26+00:00

Our claims handling philosophy is based on providing superior customer services to every individual we serve.

We offer services for the following:

Lotus offers Third Party Claims Management Services for commercial trucking corporations, large corporate fleets, school buses and taxi & limousine fleets. Our skillful claims staff combines applicable state laws with certified appraisers and exceptional claim services to determine auto liability, physical damages, garage keepers’ liability and more. For our taxi and limousine claim unit, our Team Leader is Trevice Anderson.

Our services include; 24/7 loss reporting * Damage appraisal scheduling * Field appraisal personal property through repair and/or recovery * Total Loss/Salvage.

Our experienced adjusters will properly determine coverage from their analyses of bodily injury, property damage or any other investigation/claim facts. In addition, our adjusters assist our clients to mitigate questionable claims and assist with litigation management. During our investigation, we verify facts, secure all necessary contacts/statements, request/obtain relevant documentation, obtain medical bills and reports and perform all other investigative tasks. We verify coverage and determine the liability limits based on facts and applicable laws.  We evaluate liability exposure, prepare settlement recommendations and direct each claim toward resolution.

Our Independent Adjusting Division provides adjusting services for the following lines of business;

  • Personal & Commercial Automobile Liability
  • General Liability
  • Professional Liability
  • Residential & Commercial Property
  • Workers Compensation
  • Recovery

Our Disaster Management Division provides adjusting services for the following lines of business;

  • Personal & Commercial Automobile Liability
  • General Liability
  • Residential & Commercial Property
  • Recovery

Lotus provides  a wide variety of property loss services;

  • Commercial
  • Residential
  • Large/Complex Catastrophe
  • Determines Coverage
  • Determine if Damages are Actual Cash Value or Replacement Cost
  • Subrogation & Salvage.

Lotus works in partnership with our clients to develop, customize and implement services and solutions for their Workers Compensation Programs including:

  • End to End Claim Management Solutions
  • Comprehensive Return to Work and Disability Management
  • Litigation Management
  • Managed Care
  • Reduction of overall claim costs

Our Recovery Services include; Workers Compensation * Property * Automobile * Second Injury Fund

Lotus conducts audits on behalf of clients to measure the proficiency, consistency and effectiveness of our client’s workers compensation, liability and property claims programs.